The Opportunity: Nominal Terms

The slowdown in nominal per-household growth within the Hispanic market (0.8% in 2025) is not necessarily negative: it creates an opening for loyalty, closer relationships, and differentiated value propositions.

Here are strategic ideas to work on and build loyalty in the Hispanic market:

  1. Cultural and Community Closeness Strategy
  • “Authentically Latino” Programs: curate categories with authentic Hispanic products (bakery, sauces, beverages, natural cosmetics) with special in-store signage.
  • Brand Storytelling: highlight the stories of Latino entrepreneurs and producers on labels, in-store materials, and digital campaigns.
  • Community Events in Retail: tastings and celebrations of cultural dates (Día de los Muertos, Fiestas Patrias, Navidad Latina).
  1. Loyalty Through Exclusive Benefits
  • Hispanic Consumer Club: a points and rewards program in partner retailers featuring Latino products.
  • Cross-discounts with Remittances: e.g., “Send & Save” campaign — when you send money through a partner remittance company, you receive discount coupons on daily-consumption products.
  • Personalized Offers in Retailer Apps based on ethnic preferences.
  1. Portfolio Innovation
  • Mix of “Essential + Aspirational”:
    • Essentials: rice, beans, oils, basic staples at competitive prices.
    • Aspirational: single-origin coffee, natural cosmetics, premium beverages with cultural identity.
    • Bridge Categories: products blending Latino identity with mainstream trends (healthy beverages, organic snacks with Hispanic flavors).
  1. Experiential and Digital Marketing
  • Hispanic Retail Media: use owned channels like Hispanic Retail Media TV and Diario Retail for campaigns reaching the Hispanic consumer directly.
  • Local Influencers: micro-influencers who recommend products on TikTok, Instagram, and Facebook.
  • Bilingual Content: campaigns that naturally use “Spanglish,” connecting with younger consumers.
  1. Education and Added Value
  • The Retail Academy: create free or discounted training programs for Hispanic families on nutrition, entrepreneurship, and household finances.
  • Digital and In-Store Recipe Books: show how to use Latino products in easy, healthy, and affordable recipes.
  • “Product Supporting Latino Communities” Label to generate purchase pride.
  1. Strategic Partnerships
  • With regional retailers and Hispanic supermarkets to launch “Latino Aisle Pilots.”
  • With banks and fintechs serving Hispanics to integrate consumer benefits.
  • With universities and Hispanic media for positioning and social-responsibility campaigns.

Core Idea

Turn the slowdown into an opportunity to gain loyalty and trust — transforming the Hispanic consumer from an occasional buyer into a recurring buyer who feels recognized, valued, and rewarded.

6-Month Action Plan Focused on Loyalty and Growth of the Hispanic Market in the U.S. (Based on Current Nominal Slowdown)

Month 1 – Diagnosis and Preparation

  • Map key retailers: identify Hispanic and mainstream banners.
  • Select priority categories: rice, oils, bakery, beverages, coffee, natural cosmetics.
  • Initial agreement with C&S: define the Latino portfolio to be presented as a “Latino Aisle Pilot.”
  • Define database: segment consumers (loyalty cards, remittances, HRCOC surveys).

Month 2 – Pilot Launch

  • “Authentically Latino” aisles in 3–5 test supermarkets.
  • Community activation: tastings, promotions on cultural dates (e.g., Mexican Fiestas Patrias in September).
  • HRCOC media campaign: features in Diario Retail and Hispanic Retail Media TV segments.
  • Integration with remittance services (companies with active HRCOC membership): cross-promo “Send & Save” + discounts on aisle products.

Month 3 – Community Building

  • Hispanic Consumer Club: pilot points program with partner retailers (e.g., every $10 in Latino products = points to redeem).
  • Digital content: quick, healthy recipes with aisle products, shared on TikTok and Instagram in Spanglish.
  • Local influencers: hire Hispanic micro-influencers to review products.

Month 4 – Expansion and Education

  • Extend Latino aisles to 2–3 new regional chains.
  • The Retail Academy workshops: nutrition, entrepreneurship, and savings for Hispanic families (in-person + online).
  • Bilingual campaigns in retailers: in-store signage “Buy Latino – Support Your Community.”

Month 5 – Deep Loyalty

  • Activate Latino holiday season: bakery products, traditional beverages, family dinners.
  • Cross promotions: “Fiesta Latina” bundles (e.g., rice + oil + beans at a discount).
  • Satisfaction survey: gather consumer feedback to adjust portfolio.

Month 6 – Consolidation and Measurement

  • Evaluate KPIs:
    • Increase in sales of Latino aisles.
    • Number of consumers enrolled in the loyalty club.
    • Engagement on social networks and digital campaigns.
  • Present results with C&S and retailers: prepare a case study for national scaling.
  • HRCOC institutional communication: press conference on the alliance’s impact on Hispanic consumption.

Key KPIs

  • +10% rotation increase in Latino aisles within first 6 months.
  • 5,000 consumers registered in the loyalty club.
  • 3 digital campaigns reaching >500,000 impressions.
  • 10 retailers integrated into the pilot program.

Overall Approach

  • Months 1–2 → Installation and visibility.
  • Months 3–4 → Community and education.

Months 5–6 → Loyalty and scaling.